Delivery is free to mainland UK only. We aim to ship all orders within one business day. If you wish us to ship your order to any location outside of the mainland (including Channel Isles, all other British islands, including Northern Ireland, and internationally), please contact us with your order and we will advise of shipping charges.
Although Barriers R Us are able to ship almost every standardised order in the timeframe specified, in rare circumstances our shipping capacity can be exceeded, causing a delay of one extra day. Should this occur, your order will be marked for urgent delivery on the following day and we will reimburse you costs of postage, if incurred.
The delivery timescales presented here do not apply to orders which require additional security checks. If a security check is required, it will usually follow that we will need you to provide additional information; despatch will not occur until this information is received.
Barriers R Us is unable to provide compensation for late deliveries outside of our control. Compensation will not be provided for consequential losses (e.g., time taken off work or if the item you purchased then choose the same item from a more expensive supplier).
If, for any reason, your order is returned to us (e.g., incorrect address), then Barriers R Us will inform you immediately via email when the item is received. You will be given a choice as to whether the item is sent out again, or a refund is processed. Please note, for items that are undelivered through fault of the customer (e.g., incorrect address), Barriers R Us reserve the right to deduct our outwardly shipping fees from the refund total.